BlueChoice HealthPlan

members

Member Satisfaction Survey -- CAHPS®†

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The Consumer Assessment of Healthcare Providers and Systems (CAHPS®†) is a standardized national survey that measures members' satisfaction with health plan services and the care and services that network professionals offer. Each year, we send the CAHPS to a random sample of members. We ask for feedback on issues related to getting the care they need, getting timely care, the quality of care received, customer service and claims processing.

CAHPS 2007

®†Registered trademark of the Agency for Healthcare Research and Quality.



Copyright © 2007, BlueChoice HealthPlan. All rights reserved.
BlueChoice HealthPlan is a wholly owned subsidiary of BlueCross BlueShield of South Carolina. Both are independent licensees of the Blue Cross and Blue Shield Association.
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