Mail-Order Drug Benefit

Mail-Order Drug Benefit

Please note: Not all members have mail-order prescription drug benefits. Please check your company's health plan details to make sure your employees have mail-order benefits.

With our mail service prescription drug program, your employees can get your prescriptions delivered by mail directly to your home in plain, tamper-evident packaging. When they order by mail, they can get up to a 90-day supply of medication (31-day supply only for Specialty Drugs) with no claim forms to file and no waiting for reimbursement! And they'll receive the medication, in the right amount, at the right cost and the right time.

Getting Started

Employees can get a written prescription from their doctor for up to a three-month supply of your medication, with three refills, if appropriate. If you are presently taking medication, ask your doctor for a new prescription.

Your employees should print and complete the mail service order here. They should mail the completed form, their original prescription(s) and copayment(s) to the address listed at the bottom of the form. They can pay by check, money order, MasterCard, Visa, Discover or American Express.

Our mail service will process your employees' order and send their medication to them via U.S. mail or Federal Express, along with instructions for future refills, if applicable. They should allow up to 14 days for delivery from the time the order was mailed. 

Refills Are Simple

If your employees already enjoy the benefits of prescription home delivery, it's simple to order medication refills. Request refills online here or by phone at 855-811-2218. (This link leads to a third party site. That party is solely responsible for the content and privacy policies on its site.) Both are available 24 hours a day, seven days a week. 

To refill a prescription via the internet or phone, your employees will need their prescription number, five-digit ZIP code, and credit card number and expiration date.