Visit with a doctor anytime, anywhere

With Blue CareOnDemandSM Powered by MDLIVE®, your clients can consult with a doctor by phone or video any time, day or night.

During their visit, the doctor will ask questions, answer questions, diagnose their symptoms and, if appropriate, send in a prescription to their local pharmacy. 

Get started now!

It’s easy to get started with Blue CareOnDemand. First, your clients should log in to their My Health Toolkit® account. Once they have logged in, select Providers & Services, then Blue CareOnDemand.

From the My Health Toolkit mobile app, select Find Care, then Video Visit. Then follow the instructions to register.

Your clients can register today so it’s ready when they need it.

Get Started

 

Four Categories for Care
  • Virtual primary care for routine checkups, wellness screenings and health monitoring
  • Urgent care for things like allergies, cold and flu, COVID-19, sore throat, and urinary tract infections
  • Behavioral health to connect one-on-one with a therapist on issues like anxiety and depression
  • Dermatology for consultation on lower-risk conditions affecting skin, hair and nails, such as acne, rosacea and eczema
When should your clients use Blue CareOnDemand?
  • They need to see a doctor but can’t fit it into their schedule.
  • Their doctor’s office is closed.
  • They feel too sick to drive.
  • They have children at home and don’t want to bring them with them.
  • They’re traveling on business and stuck in a hotel room.
Additional Information

For additional information on Blue CareOnDemand, check out the Blue CareOnDemand Powered by MDLIVE FAQ page. 

 

Please note, your clients can’t register for Blue CareOnDemand Powered by MDLIVE through the MDLIVE app.  

Check eligibility

Blue CareOnDemand is not included in all BlueChoice health plans. Your clients can check their eligibility through
My Health Toolkit. When they log in, select Providers & Services. If the service is included with their plan, they’ll see
Blue CareOnDemand listed.

BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross Blue Shield Association. Copyright ©2026 BlueChoice HealthPlan of South Carolina. MDLIVE is an independent company that provides a telehealth platform on behalf of BlueChoice. Copyright © 2026 MDLIVE Inc. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. Blue CareOnDemand is not a replacement for a primary care doctor. Your clients should continue scheduling office visits for regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911. The cost of Blue CareOnDemand visits varies by visit type and provider selected and is subject to plan benefits.