Approved Telehealth Vendors

Approved Telehealth Vendors

As of August 1, 2020, both BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan have reverted to requiring the use of HIPAA-secured telehealth systems in which care is delivered synchronously using both audio and visual modalities for services to be reimbursed.  Below are approved telehealth vendors.  This list is not all inclusive and is subject to change.

  • Advanced MD
  • Allscripts Follow My Health
  • American Well
  • Azalea Health
  • Backline
  • Blum Health
  • Carepaths
  • Chiron
  • Clocktree
  • Connect on Call
  • Counsol.com
  • CureMD
  • Doximity
  • Doxy.me
  • eClinicalWorks Healow
  • Epic
  • First Choice Telehealth
  • Google Duo
  • Google G Suite
  • Google Meet
  • Hale Health
  • Healow thru eClinicalWorks (ECW)
  • IntakeQ
  • InTouch Health (Reach)
  • Iron Bow Technologies
  • iTherapy
  • Kareo
  • Let’s Talk Interactive
  • Luma Health
  • Medici Technologies
  • Meditab
  • Microsoft Teams
  • Modernizing Medicine (Gmed)
  • MW Telemedicine
  • MyOwnDoctor
  • OrthoLive
  • pMD Secure Messaging
  • PsyBooks
  • Qualifacts
  • Qure4U
  • Resideo
  • SECURE TELEHEALTH
  • Secure Video
  • Simple Practice
  • Solv Health
  • Spruce Health/Spruce Healthcare
  • Teledoc
  • Thera-link
  • Theranest
  • THERAPIST HELPER
  • Therapy Appointment
  • Therapy Notes
  • Therapy Sites
  • Therasoft
  • TigerConnect
  • Tytocare Kits
  • Up Dox
  • Vidyo
  • WeCounsel
  • Zipnosis
  • Zoom (All platforms)
  • Zoom for Healthcare

At this time, the following vendors are not approved:

  •   AthenaNet
  • CompuGroup MEDICAL
  • FaceTime
  • Medtronics
  • Otto Health
  • Quest Systems Vidyo
  • Skype
  • Vsee

If you have any questions about a specific vendor, please contact Virtual Care at VirtualCare@bcbssc.com.

Note: Refer to CAM 176 for details on reimbursement criteria.  After clicking the link, accept the disclaimer and search for “Telehealth”.

Providers are required to enroll in the telehealth program prior to rendering services.  To enroll, do the following:

Note: Only one application is required.  However, be sure to include the Tax IDs, all NPIs and all locations that need to be enrolled. You may attach a spreadsheet to the application if you have several locations.

For any additional questions, please contact Provider Education using the Provider Education Contact Form located on www.BlueChoiceSC.com.