BlueCross and BlueChoice HealthPlan Waive Cost-Sharing for In-Network COVID-19 Treatment

BlueCross and BlueChoice HealthPlan Waive Cost-Sharing for In-Network COVID-19 Treatment

April 2, 2020

Updated May 28, 2020

BlueCross BlueShield of South Carolina and its subsidiary BlueChoice HealthPlan announced that effective April 2, 2020, the insurers will waive all out-of-pocket costs related to in-network COVID-19 medical treatment for members, through the end of the applicable COVID-19 public health emergency period.

Members benefiting from this expansion of coverage are individual policy holders, Medicare Advantage plan members and Medicaid members, as well as fully insured employer group customers. In addition, the companies are working closely with their self-funded ERISA customers to ensure that those customers’ needs are also being met.

This action is one in a series of coverage expansion efforts taken by the insurers in the midst of the health crisis caused by the COVID-19 pandemic. 

Earlier, the companies announced that they would cover the provider visit and testing to diagnose COVID-19 at no cost to the member, waiving members’ copays, co-insurance and deductibles. In addition, the organizations waived prior authorizations for COVID-19 related conditions and treatment. And to support access to providers while encouraging social distancing recommendations, BlueCross and BlueChoice® members received free access to telehealth services, including behavioral health consultations.

According to David Pankau, president and CEO of BlueCross BlueShield of South Carolina, the pandemic is requiring all of us to help each other. He said, “Because we are in the middle of an unprecedented health crisis, we wanted to further support our members during this challenging and stressful time. Removing some of the worry associated with costs was one way we could do that.” 

Members who have questions about their coverage should call the customer service number on their ID cards. 

Additional reliable information about COVID-19 is available through the SCDHEC Care Line at 855-472-3432, the SCDHEC website at, and the Centers for Disease Control and Prevention website.