Members who need information about their health and dental benefits can find it right here online! My Health Toolkit gives them safe, fast access to their benefits information.
- View claims status and an Explanation of Benefits (EOB).
- Read about their benefits and coverage information and check their eligibility.
- Ask Customer Service a question about their benefits. When members send messages through My Health Toolkit, our secure e-mail protects their private information. Their messages also go directly to the customer service areas that handle their coverage, so they'll get answers faster!
- Verify their authorization status for inpatient and outpatient visits.
- They can can access their digital ID card anytime, anywhere from their computer or mobile device. Their digital ID card is identical to their plastic card. It contains their Member ID number and other coverage details that are unique to them. Unlike their plastic card, they don’t have to worry about losing it or ordering duplicate copies for their family.
- Update their communication preferences when and how they like. They can choose to receive certain information via email, text or by mail. They simply select the My Profile tab within their account.
- Get phone numbers and addresses for their specific customer service areas, including where to send bill payments.
- And more!
Members can take advantage of secure, live access to their coverage with My Health Toolkit!