New Requirement for Telehealth Approval

New Requirement for Telehealth Approval

As of Oct. 5, 2020, both BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan have modified the review process for enrolling into telehealth. In the past, approval of telehealth vendors was part of the review process, however, this has changed.

Although providers no longer require a formal approval of telehealth vendors for reimbursement, they will be asked to confirm if they have a business associate agreement (BAA) in place with their telehealth vendor.  This confirmation, along with other criteria, will be reviewed to determine if the provider will be approved to render telehealth services.

Note: This modification will not affect those that have already been approved to render telehealth services.

Providers are required to enroll in the telehealth program prior to rendering services.  To enroll, do the following:

Note: The Virtual Care Services Application will be revised to reflect the above change. Only one application is required.  However, be sure to include the Tax IDs, all NPIs and all locations that need to be enrolled.  You may attach a spreadsheet to the application if you have several locations.

For any additional questions, please contact Provider Education at