BlueChoice® HealthPlan of South Carolina and BlueCross BlueShield of South Carolina are launching a feature in My Health Toolkit® for members to access digital copies of their ID card. Members can access their digital ID cards anytime, anywhere from their computers or mobile devices. They will also be able to order cards online, print copies, download images of the cards and also email the images securely from My Health Toolkit.
How members can access their digital ID cards
If members are at your office and don’t have their plastic ID card, advise them to:
Advantages for members
The digital ID card is identical to the physical card. Unlike the physical cards, members don’t have to worry about losing them or ordering duplicate copies for their families. Members can easily:
View the card on a smartphone, tablet or computer.
Email the card to a spouse, children, doctor’s office or pharmacy.
Print the card at home from a smartphone, tablet or computer.
Advantages for providers
The digital ID card:
Provides real-time information. The digital ID card is always current.
Is readily accessible.
Provides a new way to capture insurance information. If your office accepts patient emails, you can encourage members to email their cards. It can also expedite check-ins and annual updates.
Digital ID card emails will come from either firstname.lastname@example.org or email@example.com with the subject Insurance Card.
Continue your practice of verifying eligibility and benefits when a member presents you with a copy of the ID card.
If you have any questions about digital ID cards, please contact Provider Education at 803-264-4730 or submit your question using the Provider Education Contact Form.