Medical Form Resource Center: A Better Way to Request Precertification

Medical Form Resource Center: A Better Way to Request Precertification

9/18/2017

BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan of South Carolina are excited to announce a new tool that will make initiating precertification requests more efficient. The Medical Form Resource Center (MFRC) will be available online at www.formsresource.center for providers to use beginning Sept. 19, 2017.
 
The MFRC is an online tool created to allow you to submit your precertification requests for some services electronically. The system is fast and easy to use and ensures accuracy. It also cuts down on follow up calls as all the required information is outlined on the form!
 
The user-friendly format provides an alternative to using My Insurance Manager for precertification for services that pend approval and offers many benefits.
 
Security
When you submit an MFRC request, it goes through a server that has the highest security certificate available for secure communications. The information is transferred to our private network where it is inaccessible from the Internet.
 
The MFRC’s one-way data transfer ensures the safety and privacy of the clinical information you submit to us. The MFRC can help you save time, cut down on miscommunication, prevent omissions, and ensure safe and accurate communication of your clinical data.
 
Accuracy
When you complete an MFRC request, you’ll be prompted to provide clinical information specific to the selected service. This ensures we receive the minimum necessary information to process your request quickly and accurately.
 
The electronic format ensures that when we receive your data that it is clearly legible. This helps to prevent follow-up calls for faxes that didn’t transmit or print properly.
 
Priority
Precertification requests submitted through the MFRC receive priority processing as well.
 
We will host webinars to demonstrate how to use the MFRC and answer questions during September. Visit the Provider Training page of www.SouthCarolinaBlues.com to register or contact Provider Education at 803-264-4730 or submit your question using the Provider Education Contact Form.