Call your Plan for precertification or prior authorization, if necessary. Refer to the phone number on the back of your card.
When you arrive at the participating doctor's office or hospital, simply present your Plan ID card. If you are a Preferred Provider Organization (PPO) member, the doctor will recognize the logo, which will ensure you will get the PPO level of benefits.
You should not have to complete any claim forms or pay up front for medical services other than the usual out-of-pocket expenses (deductibles, copayment, coinsurance and non-covered services).
Around the World:
Always carry your BlueChoice HealthPlan ID card when you travel or live outside the U.S.
Follow the same simple process as in the U.S., with these exceptions:
In most cases, you should not need to pay up front for inpatient care at Blue Cross Blue Shield Global Core hospitals. You are responsible for the usual out-of-pocket expenses (non-covered services, deductible, copayment and coinsurance). The hospital should submit your claim.
You pay the doctor or hospital for inpatient care at non-BlueCard hospitals, outpatient hospital care and other medical services. Then, complete an international claim form and send it to the Blue Cross Blue Shield Global Core Service Center.