You can call us at 800-868-2528 8:30 a.m. until 5 p.m. ET, Monday through Friday.
Or write us at:
Member & Guest Services
P.O. Box 6170
Columbia, SC 29260-6170
Need help with your coverage, claims, eligibility or benefits? Want information about our Great Expectations® for health programs? Log in to My Health Toolkit®. (If it's your first time, you'll have to create a simple profile first.) Use the "Ask Customer Service" feature to send a confidential email to the right person to help you.