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Provider Advocates

Provider Advocates

For questions on eligibility, benefits, deductibles and out-of-pocket information, or claim resolution, please use My Insurance ManagerSM. You'll be able to get information about specific patients while keeping their confidential information secure.

If you have a question that is not related to specific claims or patients, please contact the Provider Education department by calling 803-264-4730 or using the Provider Education Contact Form. We direct all phone calls and emails to a central distribution center and assign them to the provider advocate who can most efficiently handle the request. The person who responds to your inquiry may not be the specific external provider advocate for your county, since he or she may be unavailable to reply as quickly as another team member in the Provider Education department.

Request training for your practice or organization by using the Provider Advocate Training Request Form. You can also join our email registry for the latest news, online course offerings, workshops and more. 

You can also view the provider advocates by county by using this Provider Advocate State Map.

Jeanne Burke Bunny Temple Mary Ann Shipley  Maryanne Nevill  Ashlie Graves
 Allendale  Abbeville  Berkeley  Aiken  Cherokee
 Beaufort  Anderson  Clarendon  Bamberg  Chester
 Charleston  Edgefield  Dillon  Barnwell  Chesterfield
 Colleton  Greenville  Dorchester  Calhoun  Darlington
 Hampton  Greenwood  Florence  Georgia (Augusta area)  Fairfield
 Jasper  McCormick  Georgetown  Lexington  Kershaw
   Oconee  Horry  Orangeburg  Lancaster
   Pickens  Marion   Richland  Laurens
   Saluda  Williamsburg     Lee
         Marlboro
         Newberry
         North Carolina (Charlotte area)
         Spartanburg
         Sumter
         Union
         York

Ashley Jones has assumed the responsibility of handling the following organizations:

  • Greenville Hospital System
  • MUSC
  • Roper St. Francis
  • Bon Secours Roper
  • HCA Medical Facilities
  • VA
  • Lexington Medical Center
  • McLeod Medical
  • Palmetto Health
  • Tenet Medical Facilities
  • AnMed
  • Doctor's Care