Frequently Asked Questions
Pre prior authorizations no longer required for mental health benefits in all BlueChoice HealthPlan plans?
A few plans may continue to require precertification. Contact Companion Benefits Alternatives (CBA) to verify by calling 800-868-1032. CBA is a separate company that administers mental health and substance abuse benefits on behalf of BlueChoice HealthPlan.
Who can I contact to help a patient get mental health assistance?
Contact CBA for assistance by calling 800-868-1032.