BlueChoice HealthPlan of South Carolina Expands Access to Telehealth Benefits!

Expanded Telehealth Options COVID-19

As we continue to monitor the spread of COVID-19, we want to make you aware of expanded telehealth options available to our members. With telehealth, you can consult with a health care provider without leaving your home. This can help minimize the spread of illness.

Telehealth lets you consult with a health care provider by phone or through video chats on your computer, smartphone or other device. The doctor will advise if you should seek in-person medical help or if you can treat your symptoms at home. Doctors can even prescribe medicine through telehealth, if needed.

 

Blue CareOnDemand

Doctors Care Anywhere

South Carolina Department of Health and Environmental Control (DHEC)

Blue CareOnDemand

Doctors Care

DHEC

What is it?

  • Video or telephone visits with licensed providers in the state where you access services
  • Available nationally, 24 hours a day, 7 days a week

What's the cost for members?

  • $0 when you use the code COVID19

Who should use it? 

  • Any member, including those outside of South Carolina
  • Members who are NOT showing symptoms of COVID-19
  • If you do have COVID-19 symptoms, Blue CareOnDemand can refer you to a nearby testing facility, if appropriate
  • The service covers urgent care, behavioral health and lactation consulting

We are temporarily waiving the visit cost when the code, COVID19, is used.

Access Now.

What is it?

  • Video visits with Doctors Care providers
  • Virtual triage for COVID-19 testing
  • Available to members in South Carolina, available from 8 a.m. to 10 p.m. EST, 7 days a week

What's the cost for members?

  • $0 when you use the code INS

Who should use it? 

  • Members in South Carolina with any acute symptoms

Access now.

What is it? 

  • Virtual triage for COVID-19 testing
  • Available to members in South Carolina, during certain hours

What's the cost for members?

  • $0 when you use the code COVID19

Who should use it? 

  • Members in South Carolina who have specific COVID-19 symptoms

Access Now.

 

Telehealth Visits With In-Network Providers 

If you need follow-up care from an in-network provider and would prefer a virtual visit instead of in-person care, you may have the option to arrange telephone or video appointments with the provider. You would pay your normal cost share as you would for an in-person visit. These telehealth visits are a temporary offering, made available until June 15, 2020.

*S.C. Department of Health and Environmental Control (DHEC) is an independent organization that provides health information on behalf of your health plan.