Reminder: Only Submit Clean and Complete Provider Enrollment Applications

Reminder: Only Submit Clean and Complete Provider Enrollment Applications

My Provider Enrollment Portal (MyPEP) is the only source for completing the provider enrollment process with BlueCross BlueShield of South Carolina (BlueCross). MyPEP is for credentialed providers who need to make certain demographic updates, or those interested in credentialing with BlueCross, BlueChoice® HealthPlan, or any of our other available networks.

As a reminder, only clean applications can be reviewed. Clean applications are those that include all the required documentation, signatures, initials and dates. If an application is incomplete, there will be delays in the process.

Starting an application:

To ensure you are prepared to submit a clean application, start with the available checklists. These checklists were designed with you in mind. They provide you with a list of the required items that must be included with each type of application.

After you start an application in MyPEP, you can use the Save and Exit button if you cannot complete it in one setting. You should not submit applications piece by piece. Again, only clean, and complete applications are reviewed. Using the Save and Exit button allows you to save the data until you are ready to complete the application in its entirety.

Submitting an application:

Once you complete the application in the portal, the system will generate the required documents that must be signed before selecting the Confirm button. You must sign the system generated documents.

Use the following steps to sign the system generated documents:

  1. Select My Forms.
  2. Select the appropriate case number.
  3. Select Form Information.
  4. Under Documents, select the documents that require signature.
  5. Download and print the documents.
  6. Scan the signed documents and follow steps 1 - 4 to select Upload Files.

Once all required documents with applicable signatures, initials and dates have been uploaded, select the Confirm button.

Do not select the Confirm button until you have completed all the steps. Selecting Confirm will submit the documents to us. If they are not signed, we cannot start the review process and the documents will be returned for missing signatures.

For additional guidance on MyPEP and the provider enrollment process, review the available resources online today.

For questions about this bulletin, contact Provider Education at Provider.Education@bcbssc.com or reach out to your Provider Relations Consultant. View the latest territory map for their contact information.